Emergency Services Advocate
Bloomington, MN
Full Time
Entry Level
Our Mission:
Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm.
Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity
Summary of Cornerstone
Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org.
Diversity and Inclusion:
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply.
This is a unionized Position.
Salary range:
$19.00-$21.65
Hours/Scheduling:
Two Full Time Openings-
-Monday-Friday 7a-3p
OR
-Monday-Friday 3p-11p
Job Summary:
The Emergency Services Advocate is responsible for providing advocacy support, and information to victims/survivors of domestic violence, sexual violence and/or human trafficking/sexual exploitation accessing Cornerstone’s 24/7 shelter, hotel, crisis line and walk-in services. The Emergency Services Advocate utilizes trauma-informed, survivor centered, and culturally responsive practices to provide supportive services for participants. This position is also responsible for maintaining a welcoming, safe, clean, accessible, and inclusive environment for the families and people we serve.
Experience/Qualifications
Cornerstone Benefits:
EEO Statement:Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm.
Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity
Summary of Cornerstone
Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org.
Diversity and Inclusion:
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply.
This is a unionized Position.
Salary range:
$19.00-$21.65
Hours/Scheduling:
Two Full Time Openings-
-Monday-Friday 7a-3p
OR
-Monday-Friday 3p-11p
Job Summary:
The Emergency Services Advocate is responsible for providing advocacy support, and information to victims/survivors of domestic violence, sexual violence and/or human trafficking/sexual exploitation accessing Cornerstone’s 24/7 shelter, hotel, crisis line and walk-in services. The Emergency Services Advocate utilizes trauma-informed, survivor centered, and culturally responsive practices to provide supportive services for participants. This position is also responsible for maintaining a welcoming, safe, clean, accessible, and inclusive environment for the families and people we serve.
Experience/Qualifications
- Broad knowledge of resources and systems which interface with victims/survivors of violence and the skills to work in both a team and individual setting.
- Understand trauma-informed, survivor centered, and culturally responsive care practices with a focus on the impact of domestic violence. Sexual violence, and/or human trafficking/sexual exploitation.
- Understanding the human services delivery system emphasizing on serving diverse, marginalized, and/or underrepresented communities.
- General understanding of crime victim’s rights, civil remedies, and the criminal justice systems with the understanding additional trauma will be provided.
- Preferred 40 hour sexual assault certification or the ability to complete training within 6 months
- Valid driver’s license. Automobile insurance and reliable vehicle. (Valid driver’s license and auto insurance must be on file with HR)
- Maintains professional and confidential survivor-centered support, advocacy, information, and safety planning for victims/survivors through phone, in-person, and walk-in services.
- Answers crisis line calls providing information, support, and referrals from victims, survivors, concerned persons and system personnel. (Medical, social services, law enforcement, etc.)
- Screens potential shelter/hotel participants requesting emergency safe housing options when bed space/hotel is available. Utilizes the DO process when CAS is unable to accommodate a victim or survivor.
- Welcomes new participants into the shelter/hotel by processing intakes and providing guidelines for shelter living.
- Supports residents through providing advocacy, resources, crisis intervention, and arrangements for interpreter services.
- Assists current residents with basic living skills such as cleaning, meal preparations, and caring for children. And assists in cleaning, safety checks, and other tasks necessary to prepare apartment spaces during participant turnover.
- Assures data entry is completed accurately in Apricot database and other tracking methods. Properly document all critical incidents: child protection reports, emergency response calls, participant injury/concerns and other documentation as assigned by supervisor.
- Provides back-up assistance for Call Center when cross-trained and assigned.
- Any other duties as assigned by supervisor that support overall program services and services to victims and survivors.
Cornerstone Benefits:
- Health Care: Comprehensive coverage options.
- Paid Time Off: 160 hours annually, plus 13 paid holidays (including your birthday in your first year).
- Retirement Savings: Up to a 4% employer match after one year of service.
- Vision Coverage: Free for employees.
- Virtual Mental Health Services: Free for employees and their immediate families.
- Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans.
- Life Insurance: Basic coverage provided at no cost to employees.
- Long-Term Disability: Free coverage for employees.
- Paid Parental Leave: Available after one year of service
Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.
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